If you’re in the wholesale and distribution industry, HARMONiQ may be a name that pops up as you begin your search for an ERP vendor. But is it the right choice for your business? Our competitor series continues as we pit Australian-based HARMONiQ vs NetSuite.

For this analysis, we’ll be reviewing the ERP platforms and the companies’ track records before making our recommendation. 

What is HARMONiQ?

HARMONiQ is Micronet’s white-labeled ERP solution predominately serving wholesale and distribution based-businesses that need to handle complex inventory and management processes.

What is NetSuite?

NetSuite is an ERP system offering a suite of cloud-based applications. 24,000 fast-growing businesses across the world use it to run key back-office operations, financial business processes, HR, professional services automation and omnichannel commerce.

Platform focus and flexibility

HARMONiQ includes the traditional ERP set -  financials, commercials, business intelligence dashboards and CRM/marketing modules – but its real target is Australian and New Zealand businesses looking for better management and visibility of inventory and warehousing.

Similarly, NetSuite’s cloud solution unifies e-commerce, in-store, warehousing and inventory with core operations and finance. This enables customers to deliver more relevant and personalised customer experiences while streamlining operations, managing suppliers and stock efficiently, speeding fulfillment, and improving customer service. 

If you are a wholesale or distribution business operating solely in Australia then HARMONiQ could be a good fit for you right now. However, it’s important to also consider your future needs. As you grow and expand into new territories and countries, HARMONiQ may no longer provide the agility needed to handle the complexities of global trading – currencies, languages, and compliance, for example.

For SMEs looking for a targeted solution such as HARMONiQ but which is also rapidly scalable, NetSuite’s SuiteSuccess provides the solution, allowing businesses to start fast and functional then scale their operations as needed.

For example, wholesale distributors can quickly deploy NetSuite using SuiteSuccess to get a single view of customers, orders, items, and inventory. This delivers the critical foundation on which they can build additional functionality, such as e-commerce or other omnichannel capabilities, to enhance and provide a better customer experience.

By investing in an ERP that can support future growth and scalability, your business will be ready to tackle new challenges as they emerge.

Organisational track record

HARMONiQ is a product from Sydney-based company Micronet. Established in 1983, Micronet implements business software throughout Australia and New Zealand. But the ERP technology they run today isn’t the same platform they have been developing over the decades. When Micronet found themselves struggling to secure new business with ageing technology that was reaching end-of-life, they struck a deal to white-label a cloud ERP offering. That product is HARMONiQ and it was launched in 2019. The platform currently supports 900 customers.*

Founded in 1998, NetSuite has grown in size, experience and capability. Today, it’s considered by many to be ‘best in class’ for cloud-based finance systems. The platform is used in 160 countries, deals with 190 currencies and supports the operations of over 40,000 companies globally. In 2016, NetSuite was acquired by Oracle, who have invested heavily in both the engineering and distribution of NetSuite, further cementing NetSuite’s place at the top of the cloud ERP stack.

NetSuite vs HARMONiQ

 

NetSuite

HARMONiQ 

Features
  • Accounting
  • Business Intelligence & Reporting
  • Customer Relationship Management
  • ERP
  • Integrated EMarketing
  • Inventory Management
  • Retail POS
  • Stock Control
  • Team Collaboration
  • Warehouse Management

eCommerce Functionality

Choose from SuiteCommerce Standard or SuiteCommerce Advanced and integrate with a range of eCommerce apps

eCommerce integration with 

partner Aphix Software

Security
  • Continuous, dedicated security monitoring
  • Strong 256-bit encryption
  • Role-level access and idle disconnect
  • Location-based IP address restrictions
  • Application-only access
  • Strong password rules
  • Two-factor authentication

No information provided on the vendor’s site.

Customisation and integrations

Limitless options for integrations and customisations. NetSuite Connectors allow you to connect NetSuite with hundreds of apps - no coding required.

Limited integration options and some customisations

Software subscription

Subscription-based with price protection

Subscription-based

The Wrap

There was sparse information available for this HARMONiQ review, which has made it difficult to make a complete comparison. If anything, this lack of information highlights the platform’s recent emergence and small market share. Nonetheless, HARMONiQ does offer value to smaller wholesalers and distributors looking for a fast and easy localised solution. On the flip side, if you’re looking for a robust platform that will grow and flex with your business, NetSuite is a far better fit.

Annexa is a leading NetSuite partner with extensive experience designing and implementing comprehensive and customised business systems, including payroll solutions, financial management, warehouse management and ecommerce solutions.