As businesses grow and evolve, the limitations of their initial software choices often become glaringly apparent. For many companies across Australia and New Zealand, MYOB Essentials and MYOB Business has served well as a starter solution, but rapid expansion and increasing complexity demand more robust capabilities. Below, we explore why forward-thinking businesses make the switch to NetSuite – supported by leading NetSuite partners, Annexa.
Cargo Crew
From a patchwork of systems to one unified cloud management platform
"We really wanted to double down on our growth, so we needed to build a strong foundation, and NetSuite has provided a solid foundation to help the business scale quickly and easily.”
Paul Rodgers, Operations Director, Cargo Crew
About Cargo Crew
Founded in 2002, Cargo Crew is an Australian uniform supplier that designs and manufactures stylish, functional workwear for hospitality, retail, and corporate sectors.
The need for change
Cargo Crew were undergoing significant expansion. As their growth accelerated, they found that MYOB could no longer accommodate the increasing complexities and demands associated with their rapid expansion.
In particular, they were:
- Struggling with inventory management across multiple warehouses
- Lacking real-time visibility into stock levels and financial data
- Finding manual processes were time-consuming and error-prone
After transitioning to NetSuite
By switching to NetSuite, Cargo Crew gained an integrated, synchronised cloud platform that streamlined their accounting, financials, and marketing operations. This transition improved data accuracy, enhanced operational efficiency, and provided real-time insights that supported their continued growth.
Gateway Packaging
How they thought outside the box to gain visibility and efficiency with Annexa and NetSuite
“NetSuite has had a huge positive impact across the company in terms of increased productivity, sales and staff engagement. Because each department always has access to the information they need, they’re empowered to make their own accurate, informed decisions.”
Craig Phillips, Sales Manager, Gateway Packaging
When Gateway Packaging replaced MYOB and other isolated systems with a single NetSuite instance, they gained advanced visibility and reporting capabilities, plus plenty more growth-supporting capabilities.
About Gateway Packaging
Gateway Packaging is a leading provider of innovative end-to-end packaging solutions for Australian manufacturers. Their consistent growth stems from a commitment to best practices, product innovations, optimal selections, and exceptional customer and product support.
The need for change
Gateway Packaging’s fragmented software systems, including MYOB, were creating significant operational challenges. Their data - scattered across a CRM, accounting system, and spreadsheets – was creating errors, inefficiencies, and the necessity for resource-intensive manual reporting.
In particular:
- Disjointed systems were leading to frequent data discrepancies, which required extensive manual reconciliation
- Manual processes for extracting and compiling data were time-consuming, delaying critical business insights and decision-making
- They were unable to gain a comprehensive, real-time view of their operations, limiting their ability to respond quickly to business needs
After transitioning to NetSuite
Gateway Packaging experienced rapid improvements across their operations after adopting NetSuite. The unified platform enhanced data accuracy, streamlined reporting, and provided real-time business visibility. This transformation empowered staff with precise information for smart decision-making, allowing them to overcome operational hurdles and set the stage for growth and success in a competitive market.
YWCA Australia
Cloud ERP empowers YWCA’s mission with a unified NetSuite solution
"We wanted a system flexible enough to meet the needs of the organisation, and a partner who could connect NetSuite with external systems. Annexa provided that flexibility."
Faisal Mukhtar, National CFO, YWCA Australia
A mish mash of systems including MYOB, Xero, Excel spreadsheets and SAP became a single high-performing platform when YWCA migrated to NetSuite.
About YWCA
YWCA Australia is a not for profit organisation aiming to create a future where all women, young women, and girls are equal, safe and respected. They work all over Australia, providing local programs and services that support leadership, housing, homelessness, safety, and overall wellbeing, all with the goal of achieving true gender equality.
The need for change
YWCA’s fragmented software systems - including MYOB, Xero, Excel spreadsheets, and SAP - spanned eight divisions, each with their own systems, processes and teams. System complexity was at an all time high.
In particular, they were:
- Struggling to gain visibility of operations and financial health across eight distinct businesses and three subsidiaries
- Facing significant operational complexity due to disconnected systems and manual processes
- Needing a solution that could integrate with external systems like payroll, NDIS, social housing management, hotel property management, and POS solutions
After transitioning to NetSuite
YWCA partnered with Annexa to implement NetSuite in phases, starting with a 12-week deployment of NetSuite Financials to replace eight different systems. Results included streamlined financial management and procurement, reduced month-end reporting time from weeks to real-time, and enhanced data extraction and reporting.
ATOM
How they fuelled their ambitious growth plans supported by NetSuite and Annexa
“At the highest level, we were looking to adopt a cloud platform that could support our growth aspirations and streamline reporting processes. Everything was far too manual.”
Rhys Long, IT manager, ATOM
About ATOM
Australian Terminal Operations Management (ATOM) is a joint venture between BP and engineering and services provider UGL. They specialise in the operation and maintenance of fuel and energy terminals across Australia.
The need for change
As their plans for growth demanded a more robust solution, the limitations of MYOB Advanced became evident, especially in handling multiple customer segments and generating efficient reports.
In particular:
- MYOB Advanced could not support scalability, especially when handling multiple customer segments
- The system made it difficult to generate reports efficiently, requiring manual data extraction and manipulation in Excel
- The heavy reliance on manual processes introduced risks to key financial operations, including the potential for errors and the override of controls
After transitioning to NetSuite
ATOM has scaled its business with a modern cloud-based NetSuite platform – integrated with safety management software MyOsh - that’s given operational and finance staff the flexibility and automation-driven processes to refocus on initiatives that drive growth. In fact, in the three years following deployment, ATOM’s revenue has grown over 70%.
Feature-by-feature comparisons:
Check out these infographics to see how these systems stack up against each other when it comes to handling critical functions like accounting, reporting, multi-currency transactions, multi-entity consolidation, and more.
MYOB Business vs. NetSuite: Feature by feature comparison >
Explore further:
Sources: NetSuite Australia and NetSuite vs MYOB Advanced
