erp

Annexa participate in partner REA Group ‘Hack Day’

At Annexa, collaboration and innovation is at the heart of our business, so we were excited to be involved in our strategic partner REA Group’s quarterly hack event known as REAio!

A core component of REA’s Inventorship Program, REAio (formerly known as ‘Hack Day’) is all about moving concepts into working, usable inventions. REAio provides an open collaborative forum in which REA Group staff & expert industry partners can get together to explore and experiment with new, exciting technologies. After two and a half days of developing ideas, teams get together to showcase their work to the business with the aim of fostering a normalised culture of creative ideation and invention.

Annexa partnered with REA’s finance team, along with Microsoft’s technical specialists. The concept was simple, to provide customers with a great experience when managing their account.

After some brain storming, ‘FinnBot’, the friendly automated customer service bot was born. FinnBot allows REA customers to ask any question within a chat box and FinnBot both understands the question and provides helpful feedback.